Call or text (786) 322-0754

Halo Estetique

Privacy Policy

Last updated: October 28, 2026

Halo Estetique by MG ("Halo Estetique", "we", "us") is a skin care and esthetics studio at 2937 Bee Ridge Rd, Suite 10, Sarasota, FL 34239. This policy explains what personal information we collect through our website, our booking system and our WhatsApp, Facebook Messenger and Instagram conversations, how we use it, and the choices you have.

  1. 1. Information We Collect

    Contact and booking details: your name, email address, phone number and the appointments you book, change or cancel.

    Intake and consent forms: the skin, health and lifestyle information you choose to share before a treatment so we can treat you safely.

    Payments: deposits and gift cards are processed by Square. We see the payment amount and status, but your full card number is never sent to or stored on our servers.

    Messages: when you write to us on WhatsApp, Facebook Messenger or Instagram, we receive your message, the name on your profile and the account ID that Meta provides so we can reply to you.

    Website usage: pages visited, device and browser type, and an approximate location derived from your IP address, collected through cookies and similar technologies.

  2. 2. How We Use Your Information

    We use your information to schedule and manage appointments, take deposits, send appointment confirmations and reminders by email or text message, answer your questions, prepare for your treatment, and understand how our website is used so we can improve it.

    We do not sell your personal information, and we do not use your messages or health information for advertising.

  3. 3. Messages and AI-Assisted Replies

    Messages you send us through WhatsApp, Facebook Messenger or Instagram are delivered to us by Meta Platforms and stored in our system so our team can see the full conversation.

    To answer quickly, some replies are drafted or sent by an AI assistant (Claude, provided by Anthropic) using your message, the recent conversation and public information about our studio, such as our treatments, prices and hours. The assistant does not book, change or cancel appointments, and our team can review every conversation and step in at any time. If you would rather speak only with a person, just tell us in the chat.

    Anthropic processes these messages only to generate the reply and does not use them to train its models.

  4. 4. Who We Share It With

    We share information only with the service providers that help us run the studio, and only what each one needs: Square (bookings and payments), Meta Platforms (WhatsApp, Messenger and Instagram messages, and the Meta Pixel), Anthropic (AI-assisted replies), Twilio (text messages), our email provider (confirmations and reminders), Google (website analytics), and Telegram (private notifications to our team about new bookings).

    We may also disclose information when required by law or to protect the rights and safety of our clients and staff.

  5. 5. Cookies and Analytics

    Our website uses Google Analytics and the Meta Pixel to measure visits and the effectiveness of our ads. You can block or delete cookies in your browser settings, and you can manage ad preferences in your Google and Meta account settings.

  6. 6. How Long We Keep It

    We keep client and appointment records, intake forms and conversations for as long as you are a client and as long as needed to meet our legal, tax and professional record-keeping obligations. After that, we delete or anonymize them.

  7. 7. How We Protect It

    Your information is stored on secured servers, transmitted over encrypted connections, and accessible only to staff who need it to serve you. No system is perfectly secure, but we work to protect your information and will notify you if a breach affects you as required by law.

  8. 8. Your Choices and Rights

    You may ask us at any time to see, correct or delete the personal information we hold about you. You can opt out of text messages by replying STOP, and out of marketing emails using the unsubscribe link.

  9. 9. Deleting Your Data

    To have your data deleted, including your WhatsApp, Messenger or Instagram conversations with us, email haloestetiquebymg@gmail.com with the subject "Delete my data" and include your name and the phone number, email or social media account you used with us. You can also send the same request in any of our chats.

    We will confirm your request and delete your information within 30 days, except records we are required by law to keep. You can also remove our access from your Facebook or Instagram settings at any time.

  10. 10. Children

    Our services are intended for adults. We do not knowingly collect information from children under 13. Treatments for minors require a parent or guardian, who provides the information on their behalf.

  11. 11. Changes to This Policy

    We may update this policy from time to time. The date at the top of this page shows when it last changed.

  12. 12. Contact Us

    Questions about this policy or your information? Email haloestetiquebymg@gmail.com, call or text (786) 322-0754, or visit us at 2937 Bee Ridge Rd, Suite 10, Sarasota, FL 34239.